Alana Vivi LLC ("Alana Vivi”) owns and operates www.alanavivi.com websites and webpages ("service"). In order to preserve and protect the confidence and trust our customers have in Alana Vivi, we have adopted the following policies governing use of our service and any personal information supplied online ("policies"). These policies may be changed from time to time and you should visit this page to familiarize yourself with our current policies.
Alana Vivi generally collects personal information only with your knowledge and consent. We collect information that you provide to us online, or through other means. Personal information may include your name, address, email address, wedding date and phone number, and we may request and you may choose to supply other information such as credit card or other personal information (collectively "personal information).
- If you make a purchase through the Service, we will ask you to register with us, and we will also ask you for your credit card number, a shipping address and a telephone number for that shipping address, and for any additional information that may be required to personalize the product you purchase.
- If you contact our customer service, we will ask you for your name, postal address, e-mail address, telephone number, order number and such other information as you wish to submit to us to allow us to assist you.
- If you submit a wedding story through the Service, we will ask you for your e-mail address, the names of the bride or the subject of the story, the date and location of the wedding and such other information as you may include in the story and photos that you submit to us.
Social Networks: If you are a member of Facebook or another social network or service, and you use functionality available through the Service or otherwise authorize us to associate your Service account with that network or service, both we and the network or service will gather information about your behavior on the Service, and may associate that information with personal information we and the network or service already have about you.
Public Conduct: If you engage in behavior at or through the Service that is intended to be viewed by other users (collectively, "Public Conduct"), such as participating in forums, message boards and chat rooms; using your Facebook page, Twitter® account or other functionality available through the Service to share product preferences, comment on products and other content; or posting stories about your wedding, we and others may collect information about you as a result of your Public Conduct, and all such information will be publicly available to anyone visiting or using the Service.
Request Fulfillment: We use your personal information to confirm, fulfill and ship your orders, to confirm your entry in our Contests, and to otherwise respond to your requests. We may also use your personal information to contact you if we want to communicate with you about your order.
Promotional Messages: We may also use your personal information to send you newsletters, information about special events, e-mail offers, and other savings opportunities; to notify you of changes to the Service; to provide you with up-to-date information on the newest products and services that may be of interest to you; to handle billing disputes with you; and to tailor our online offerings and advertisements to your preferences. If you wish to opt-out please send us an email at email@example.com to do so.
Use of Information Provided by You
Alana Vivi uses personal information provided by you to provide the goods or services you have requested. We may also use personal information to communicate with you about new offers, features, products or services or to improve the services that we offer. Alana Vivi does not sell your personal information, including your email address to any third party.
Children Under Age 13
We do not collect or disseminate personal information about anyone whom we have actual knowledge is under the age of 13.
To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we employ reasonable and current Internet security methods and technologies. We use Secure Socket Layer (SSL) technology to encrypt credit card numbers to prevent your information from being read during transmission over the Internet. In addition, we use other means, such as firewalls, to safeguard the confidentiality of this information. However, no method of transmission or electronic storage provides certainty of security. Therefore, we cannot guarantee the absolute security of the information that we collect.
How to Contact Us
Should you have any questions, concerns or comments, please click on the following link to send an email to firstname.lastname@example.org or write to us at:
PO Box 466
Rhineland, MO 65069